They may be muted, or may not have connected their audio. You can also share the troubleshooting steps below with other members of your Zoom meeting. If you can play music or hear the audio on a regular phone call, the issue is not with your speakers.

If you can't hear others in your Zoom meeting, but they can hear you, check your iPhone or iPad's speakers in another app to see if they're working. Make Sure Your iPhone & iPad Speakers Are Working Let's go over how to troubleshoot Zoom microphone and speaker issues now. It's important to know how to fix Zoom video and connection issues, as well as Zoom audio problems. Fix Zoom Microphone & Speaker Issues on an iPhone & iPad Some popular options include Fast and Ookla. If you're not sure how fast your internet speed is, there are lots of speed tests available online. You can also join a Zoom test meeting to test your internet connection. You'll have different needs based on whether you're just attending a webinar or meeting, or if you're presenting or participating.

A webcam or HD webcam (Bluetooth, USB plug-in, or built-in).Īnother thing you'll need in order to use Zoom without freezing or crashing issues is a good internet connection.Microphone and speakers (Bluetooth, USB plug-in, or built-in).A Mac that can run macOS X with macOS 10.9 or later.If you have a Mac, you'll need to install Zoom Client 5.1.1 and have the following features and software to use Zoom. iPhone, iPod Touch, or iPad running iOS 7 or later.iPhone 3GS with no front-facing camera, iPhone 4 and later, iPod Touch 4th generation and later, iPad 2 or later, iPad Pro, iPad mini.System Requirements: iPhone, iPad, iPod Touch If your iPhone, iPad, iPod Touch, or Mac includes the following features and software, you can use it with Zoom. Here's a list of Apple devices that are Zoom compatible. The first part of learning how to use Zoom is making sure you have the proper hardware and software. Zoom Troubleshooting Steps for iPhone, iPad & Mac.Fix Zoom Microphone & Speaker Issues on Your Mac.What to Do If Your Microphone or Speakers Aren’t Working on Your iPhone or iPad.

How to test zoom video